Privacy Policy

At Firrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect personal information when you interact with our website, such as:

  • Personal Details: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Credit card details or payment method (handled securely through our payment processor).
  • Technical Data: IP address, browser type, device information, and other technical data about your use of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and deliver products.
  • To communicate with you about your orders, products, and promotions.
  • To improve our website and customer experience.
  • To comply with legal obligations and resolve disputes.

3. How We Protect Your Data

We use industry-standard encryption and security protocols to protect your personal data. While no system is 100% secure, we make every effort to ensure the confidentiality and security of your information.

4. Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences.
  • Analyze website traffic.
  • Personalize content and ads.

You can control cookies through your browser settings, but disabling cookies may affect your ability to use some features of our website.

5. Third-Party Services

We may share your information with third-party service providers to help us with tasks like processing payments, shipping products, or sending emails. These providers are obligated to protect your data and use it only for the purposes for which it was shared.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request that we delete your data (subject to legal obligations).
  • Opt out of marketing communications.

To exercise these rights, please contact us at [email address].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date it is posted.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at [email protected]